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Shipping & Returns

All orders are shipped via ground shipping unless otherwise selected during check out. Ground shipping can take 3-15 work days depending on your location. Please beware that it can take up to 3 days for orders to be picked and packed depending on the weekday and holidays.

Flat rate shipping available for all orders.

USA $10

Canada and South America $ 20

DELIVERY TERMS 

All US orders are delivered from our warehouse in Pennsylvania, USA. No import fee upon delivery. Orders are delivered to customer's door. VAT is excluded from the USD product price in Blue Lagoon online shop and is to be paid according to tax regulations of each state.

For Canada and South America:

All orders are delivered from our warehouse in Pennsylvania. Import fees maybe charged upon delivery. Blue Lagoon is not responsible for any import fees charged. For further information on applicable import fees in your country, we recommend that you contact the customs authorities. Orders are delivered to customer's door. VAT is excluded from the product price in Blue Lagoon online shop and is to be paid according to tax regulations of each country.

Returns & Refunds

Blue Lagoon Iceland is committed to offer the finest selection of skin care and spa products. Every Blue Lagoon product purchase in Blue Lagoon online shop is unconditionally guaranteed. If for any reason you are not satisfied with your purchase, please return it within 30 days from the date of delivery. Please notify us via e-mail: skincare@bluelagoon.is so we can send you a shipping label. As soon as the returned items are received at our warehouse, refund is processed. Please note that the refund procedure may take up to 14 days. Please note we only refund the product not the shipping.

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