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Shipping & Returns

DELIVERY TERMS TO USA
All US orders are delivered from our warehouse in New York, USA. No import fee upon delivery. Orders are delivered to customer's door. VAT is excluded from the USD product price in Blue Lagoon online shop and is to be paid according to tax regulations of each state.

Please note that if signature is waived no insurance is offered for the order.

Returns & Refunds

Blue Lagoon Iceland is committed to offer the finest selection of skin care and spa products. Every Blue Lagoon product purchase in Blue Lagoon online shop is unconditionally guaranteed. If for any reason you are not satisfied with your purchase, please return it within 30 days from the date of delivery. Please notify us via e-mail: skincare@bluelagoon.is so we can send you a shipping label. As soon as the returned items are received at our warehouse, refund is processed. Please note that the refund procedure may take up to 14 days. Please note we only refund the product not the shipping.